Tuesday, May 11, 2010

Integrated Collaborative E-business Components

During the late 1990s, however, Intuitive, somewhat painfully like many others, realized that its target market needed more connectivity with business partners than merely an inexpensive and easy-to-use back-office system. To that end, during the last few years, the company has gradually introduced a line of integrated collaborative e-business components within its core ERP solution, such as iCustomer (formerly iTrack), a self-service ASP.NET-based web application that includes an e-commerce web catalog and online order and account, order, and shipment tracking functionality, and WebRemote, a tool for remote sales order entry and retrieval of sales data (such as, the status of their shipments and orders, view a current accounts receivable aging, etc.).

End users of smaller enterprises have also been impressed with the product's intuitive rich-client Windows user interface (UI), which provides ease of system navigation and of information retrieval and analysis, and with underlying workflow and e-mail messaging or on-screen notifying system capabilities. The Ad Hoc Report Wizard module would be the epitome of Intuitive's approach to its users, since no database, pesky query building, field name or programming knowledge is necessary to leverage the module. Instead, all that the users need to know is which fields they want on the report and in what order they want them in. Adding simple or complex calculations is relatively simple, as is formatting the reports with data filters and sorting and grouping options. Also, the reports created by the Ad Hoc Report Wizard feature familiar Microsoft Excel type data display and a one-click "Export to Excel" for easy graphing and distribution.

On the other hand, the AlertMessenger feature provides notification through e-mail, pop-up message boxes, electronic paging systems, or a combination of methods. The idea is to supplant trading phone calls and spending endless time and effort to track down information by proactively and automatically informing employees, vendors, and customers of pre-determined events with customized alert messages. However, this is not as advanced as Exact's e-Synergy and Exact Event Manager products that feature closed-loop business activity monitoring (BAM) capabilities that provide escalation mechanism and prevent typical alerts falling though cracks (see Exact Software—Working Diligently Towards the "One Exact" Synergy).

Furthermore along similar lines, Import Wizards have proven to quickly upload a pile of legacy data (such as , customer records) into the Intuitive ERP database, often with an underlying logic of detecting inconsistencies within the legacy data. Another attractive feature that the product offers is its native Microsoft on-line analytical processing (OLAP) and business intelligence system (BIS) capability, as the company has additionally pre-filled a number of data cubes for out-of-the-box data analysis to gain critical insights into financial activity, sales analysis, and production and inventory management.

Also, the Decision Management Tool (DMT) module, which monitors business performance and identifies trends by tracking and analyzing over fifty key performance indicators using data from Intuitive ERP. These indicators (which include return on assets, return on net worth, inventory turns, days aales in AR, current ratios, quick ratios, and many more), are calculated automatically and displayed instantly, while users can compare periods, quarters, or years, and then track the changes in the company's health throughout time. The DMT indicators may be displayed in spreadsheet format or graphically, depending on the preferences, and may be e-mailed, faxed, etc. from within the spreadsheet.

Last but not least, KPIs can be graphically analyzed by management for sales, purchasing, production, financial, and inventory activity by Intuitive Executive Information System (EIS) module, which is a visual reporting system that provides management with real time updates on critical elements of company-wide data in a graphical format. A one-page EIS summary provides a high-level view with drill-down capability for each selected indicator and real time information allows management to examine and graphically report on current bookings levels, vendor performance, inventory valuation, past due work orders, accounts receivable, and accounts payable, and so on.

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